Proudly Canadian! 
Hamster ?
Yes, we agree that Hamster is a new Brand in the office supply industry, but the people behind the Brand are not unknown; Hamster is a trademark of Novexco Inc., the largest Canadian-owned office supply distributor. Hamster, formerly both BuroPLUS, and Novexco's Commercial Division. Ah! Now you know.
In fact, Hamster is represented by nearly 110 stores in Eastern Canada, a Commercial Division present across Canada, and a website for Canadian Consumers. Not bad.
All of this is served by five Distribution Centres in Laval QC, Calgary AB, Dartmouth NS, Toronto ON and Montreal QC. Hamster employs nearly 500 people in it’s Laval Headquarters and Distribution Centers, and if we count the Staff of all of our stores, well, we are close to 2,500 people.
We sell many, many products
Hamster has access to nearly 500,000 products through it’s network of Suppliers; About 15,000 popular products are stocked in our Distribution Centres, and are quickly available. (These are the ones you will also find on our website.)Hamster also has a dedicated Team to find Special Order and promotional items for you, aside from the regular products that you value.
Hamster covers all categories of products that are suitable for workplaces, not just offices.
- Breakroom, health and safety, cleaning and maintenance
- Technology, office machines and printing supplies
- Paper
- Office supplies and writing
- Handling and mailroom
- Arts & Crafts, Leisure and Creativity
- Furniture
We love our customers
That's what makes a real difference; Our Hamster Customer Service Agents take care of all of your questions, concerns and requests for information, from start to finish. We do not stop until we find a solution.We’re available by phone, fax, e-mail and chat (Business customers only, for now). Do not hesitate. Here's how to reach us:
Commercial Customers
1 877 597-3261
Desjardins Customer Service
1 888 978-0332
Hamster Dealer Customer
Contact the dealer directly
Find your dealer
See life in shades of green
It’s nice to think about the environment, but you have to act on it. Much more than resolutions that are spread over pages and pages (ironic, no?). We prefer solid actions; the ones we perform every day as a distributor:Giving preference to the purchase of products containing recycled materials
- Promoting ecological products in our publication
- Printing on paper with recognized environmental certifications (FSC®, PEFC)
- Adopting green practices: recycling and reusing boxes, recovering empty ink cartridges and batteries
- Receiving the FSC® certification for paper in our Laval warehouse
- Making collection boxes for batteries, cartridges and some electronic devices available at several Hamster stores. Ask us about it.
From words to action
Writing a cheque to a charitable organization is good, but touching the effected people directly is even better; At Hamster, we are proud to support two organizations that help improve people’s quality of life.MIRA FOUNDATION
Empty Cartridge Recovery Program
When we talk about small details that change everything ... the MIRA foundation trains guide dogs for the blind or disabled and children with autism spectrum disorder.
How can you help? You simply print, and when the cartridge is empty, you contact MIRA, who will retrieve it. Rather simple, no? This small gesture, however, can help many people.
Last year alone, Hamster was able to recover 100,000 empty ink cartridges in the country, which paid for more than 8 additional dogs. Not bad right?
Do you want to add your business to the list of contributors? Visit hamster.ca/en/mira.
MAMAN DION FOUNDATION
Before the beginning of every school year, we prepare more than 2,000 packages of various school supplies, which families in need can pick up from their nearest Hamster store. This is our way of supporting the Maman Dion Foundation, whose mission is to provide children from disadvantaged backgrounds with the school materials, glasses and clothing they need to start the school year, to give them an equal chance to succeed and a sense of pride, and self-confidence.
And judging by the smiles of the children, we can say “mission accomplished”!
Aim for the best of the best
Allow us to brag, just a little. Hamster is a member of the select Canada's Best Managed Companies Platinum Club, rewarding companies that have maintained their Best Managed status for seven years or more.This achievement is primarily the result of strategic planning, focused on growth and continuous improvement, but it is also the result of the work and excellence of our partners, dealers, suppliers and employees.
So thank you, thank you, THANK YOU!
Speaking of ingenuity: Offix®
Ingenuity is also about having developed a brand like Offix®, which offers nearly 500 quality products at great prices.Each Offix® product is first manufactured to our standards of excellence and ingenuity, then tested to make sure it fits your work reality, whatever it may be.
This is very important to us.
That’s why you can count on many basic, but essential products, from paper to technology products, pens and ink cartridges. In short, Offix® offers everything you need, and that too, is important to us!
To see the full range of Offix® products, visit hamster.ca/en/offix